Privacy Policy
The City of Gladstone recognizes and respects your right to privacy regarding personal identifying information revealed to the City through your use of the City's website. This privacy policy explains the City's practices for collecting personal identifying information from the City's website, and the choices you can make that determine how your personal identifying information is collected and used by the City organization. For the purpose of this privacy policy, the City will use the term 'identity information' to refer to your information which identifies you individually, including your name, phone number, e-mail address, or physical address.
The City will not release identity information without either: (1) the consent of the person providing the information, or (2) a court order. However, it is important to understand that the City has obligations to provide public access to 'public records' under the Missouri Sunshine Law .Thus, while the City will make every effort to protect the privacy of your identifying information consistent with the requirements of the Missouri Sunshine Law, there may be portions of your communications that the city will be required to reveal to the public. For example, the City may be required to provide access to the substance of your communication, with a deletion (or redaction) of your identity information.
The City receives identity information from citizens through the City website through a variety of online forms. The primary reason that the City collects and maintains citizen information is to serve you and administer your customer relationship with the City.
The City values opinions and comments from citizens, so the City may occasionally conduct online surveys. Participation in these surveys is entirely voluntary. Typically, the information is aggregated and used to record citizen opinions on important community issues. Survey participants are anonymous unless otherwise stated in the survey.
The City tracks web server log files in order to create aggregate statistical reports, detect errors, and maintain security. These reports do not contain any personally identifiable information of users outside the City network.
The City may use identity information received from citizens to distribute information about City services. Citizen identity information will not be sold or given to any outside company or person, nor will such information be used for anything other then City purposes.
The City of Gladstone provides users the opportunity to opt-out of receiving communications from the City and/or modify information previously provided by changing user preferences on the Email Notification page.
If you have any questions about the City of Gladstone's online privacy practices, please contact the Public Information Office at 816-436-2200 or info@gladstone.mo.us
This Privacy Policy is effective as of January 31, 2003, concurrent with the establishment of the City's updated website. The City expects to update the website and this Privacy Policy on a regular basis in order to incorporate improvements over time. As updates to this policy are adopted, archived versions of older policies will be maintained by the City Clerk in accordance with the City's records retention policy.