Utility Billing City of Gladstone Citizen Access is disabled as of 2023-09-30 All payment schedules in Citizen Access will be shut off 2023-09-30. The City is pleased to announce our new billing platform: Paymentus! We are currently able to accept the following: American Express Discover Visa e-Check PayPal Steps to take: 1. With your account number in hand, proceed to the Paymentus website and click 'Register Now' ---Link to Paymentus - Your new payment portal!--- 2. Follow the registration steps and set up your profile as desired. You will have the option to attach multiple accounts to your login, as well as setting up auto and scheduled payments.